How to Prompt Guests to Download Your Hotel App Pre-Arrival

In advance of your company wander by means of the front door, use these electronic touchpoints to persuade them to download your hotel application!

Regardless of whether for business or satisfaction, once a traveler has identified their place and booked their keep, you really don’t have to have to wait around until eventually they are on the assets to have interaction and let them know about your resort cellular application. Considering the fact that most reservations are generated online, your visitors are accustomed to utilizing digital kinds of communication, earning pre-arrival a single of the best times to inspire them to download your hotel application to use just before, through, and just after their stay. 

Here are just a several sites you can get guests’ notice and permit them know how downloading your lodge cell app can benefit their keep.

Your Internet site

With some visuals and a couple terms about rewards and features of your application, a devoted site on your web-site can not only enable your visitors know that you have a  lodge cellular application, but is also a good position to truly spell out how it contributes to their remain. Be guaranteed to involve Apple App Retail store and Google Participate in Retail outlet backlinks to download your hotel application on that website page. It is an typically disregarded depth, but a fantastic way to encourage downloads by generating it as hassle-free as doable for your attendees in the context of how it added benefits them.

The Confirmation Email

One of the to start with forms of electronic communication a lodge visitor gets is their reservation confirmation email. Generally, this email confirms a booking and conveys first hotel information—things like test-in and check-out time, cancellation coverage, and your most up-to-date safety information—are a wonderful place to provide visitors a obtain url to your app.

With so many end users using the cell phone to check email messages, this line of conversation is perfect for setting up consciousness and offering them a explanation to obtain in advance of they arrive. Mentioning functions like cellular test-in, featuring a complimentary beverage at the lodge, or any other incentives that you imagine your visitors would respond to are a wonderful way to motivate them to download the lodge mobile app faster instead than afterwards. And due to the fact they’re very likely previously on their phone, just like with the web site, supplying one-way links to the Apple App Retailer and Google Engage in Store in just your affirmation electronic mail make it convenient and straightforward for your guest to download the lodge application and go.

Welcome Email

Various somewhat from reservation affirmation email messages and other, far more transactional pre-arrival communications, welcome e-mails are a little bit a lot more information-hefty and are commonly the past kind of electronic correspondence a guest gets prior to examining in. Welcome e-mails might highlight lodge happenings and/or draw consideration to property services and features from a extra advertising angle. Visitor communications like this are a ideal chance to incorporate messaging outlining important capabilities of your resort mobile application and how it will reward their remain. 

Mobile Guest Experience 

When your guests obtain your lodge cell application, there are a range of approaches you can go on to have interaction with them. But if they do not know about it, the likelihood of them at any time utilizing it is slim-to-none. Talking about your cell visitor experience together with your property’s other fantastic amenities and choices provides your company great explanation to down load and have interaction with you by means of your hotel application.

Even though the top objective is to really encourage your friends to obtain your app prior to they get there, generating confident the application provides a constructive expertise to your attendees is what will keep them applying it through their remain. A fantastic way to complete this is by choosing technologies with a emphasis on elevating your visitor expertise. If your house is searching for a hotel application with an wonderful check-in consumer encounter and a higher adoption amount, then you need to look to the leaders in electronic visitor knowledge. The INTELITY Mobile Application is a flexible, electronic visitor working experience solution for qualities and models of all forms. With characteristics like contactless cell examine-in, cell vital, contactless company requests, press notifications, and in-home eating, the INTELITY application offers your guests whole access to facilities and products and services within just only a couple faucets.


To see what the INTELITY cellular check-in process could search like for  your visitors, read through our blog site What Does Mobile Examine-In Actually Appear Like. For a individualized glimpse at our mobile application or the full INTELITY System, routine a demo.