Reputation & Revenue: Putting a Price on Guest Satisfaction

ByLorie

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Investigation has prolonged explained to us that popularity drives revenue, but did you know that earnings management can also drive reputation?

Revenue and reputation webinar ReviewPro and IDeaS

On the 1 hand, company are hunting at current opinions to gage a hotel’s present providing and regardless of whether they need to make a scheduling. On the other hand, premiums have an affect on the guest’s expectations, and accommodations require to be prepared to produce or put up-stay critiques will not look excellent.

In our upcoming webinar hosted together with Concepts, we explore the relationship among popularity administration and profits management and how hotels can synchronize facts, metrics, and processes to travel bigger guest fulfillment and profitability.

Join a Panel of Authorities on Popularity & Income

Daniel Craig, founder of ReKnown, will be our host and give us an overview of the most current critique and income general performance facts.

Kris Leszczynski, Group General Supervisor, Provider Operations at Edwardian Team, will sign up for the panel to share his insights on how to mix earnings and status knowledge to generate higher profitability.

From Suggestions, Digna Koler Martinez, Director Business Consulting, will be part of to explain how to synchronize track record and profits facts, metrics, and processes to travel larger visitor satisfaction and profitability.

Eventually, we will also be listening to from Danica Smith, Director of Products Engagement at ReviewPro on how inns can use guest intelligence facts to enhance pricing, positioning, and income initiatives.

Subject areas include things like:

  • Highlights from the hottest evaluate and earnings overall performance information
  • Shifting toward a much more granular, dynamic, and holistic income administration
  • Employing guest intelligence data to enhance pricing, positioning, and earnings initiatives
  • How to be certain income initiatives aid operational excellence
  • The job of technology in integrating standing and earnings information and processes

Preserve the day!

Mark your calendars for Earnings & Standing: Putting a Selling price on Guest Gratification

April 26th, 2022, 17.00 CEST (10.00 CT).

Preserve your seat now:

Sign up listed here

By Lorie